VeriFone Omni3750 Guide d'installation

VeriFone Part Number 22399, Revision BVERIXOPERATINGENVIRONMENTSOFTPAYE-PAYMENTAPPLICATIONVERIXDEVELOPMENTTOOLSDEVELOPERTOOLKITVERISHIELDSECURITYARCHI

TERMINAL SETUPUnpack the Shipping Carton10 OMNI 37XX INSTALLATION GUIDEElectricalConsiderations• Avoid using this product during electrical storms.• A

TERMINAL SETUPExamine Terminal FeaturesOMNI 37XX INSTALLATION GUIDE 114 Save the shipping carton and packing material for future repacking or moving t

TERMINAL SETUPExamine Terminal Features12 OMNI 37XX INSTALLATION GUIDE• Slow flashing green (roughly one flash per second) indicates no paper in the p

TERMINAL SETUPEstablish Telephone Line ConnectionsOMNI 37XX INSTALLATION GUIDE 13• Two RJ45-type modular jacks (serial ports) are for attaching option

TERMINAL SETUPInstall Paper Roll14 OMNI 37XX INSTALLATION GUIDEThe internal thermal printer uses a roll of single-ply, thermal-sensitive paper 58 mill

TERMINAL SETUPInstall Paper RollOMNI 37XX INSTALLATION GUIDE 153 If there is a partial roll of paper in the printer tray, remove it by lifting it up (

TERMINAL SETUPInstall/Replace MSAM Cards16 OMNI 37XX INSTALLATION GUIDE7 Close the cover by gently pressing directly on the paper roll cover until it

TERMINAL SETUPInstall/Replace MSAM CardsOMNI 37XX INSTALLATION GUIDE 17Figure 9 MSAM Compartment Door and Locking Screw4 The MSAM cardholders are now

TERMINAL SETUPConnect Optional Device(s)18 OMNI 37XX INSTALLATION GUIDE9 Close the cardholder by pivoting the cover back to its connector base (see Fi

TERMINAL SETUPConnect Optional Device(s)OMNI 37XX INSTALLATION GUIDE 19If a cable is not already connected to the smart card reader or PINpad 501, ins

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TERMINAL SETUPConnect Terminal Power Pack20 OMNI 37XX INSTALLATION GUIDEFigure 13 CR 600 Check Reader ConnectionExternal PrintersSupportedAlthough mos

TERMINAL SETUPConnect Terminal Power PackOMNI 37XX INSTALLATION GUIDE 21Figure 14 Omni 37xx Power Pack Connection• To lock the connector into the powe

TERMINAL SETUPRouting The Cables Using Wire Clips22 OMNI 37XX INSTALLATION GUIDERouting TheCables UsingWire ClipsSince the Omni 37xx terminal is a han

TERMINAL SETUPMagnetic Card Reader UseOMNI 37XX INSTALLATION GUIDE 233 When the LCD screen indicates the transaction is completed, remove the card. Fi

TERMINAL SETUPMagnetic Card Reader Use24 OMNI 37XX INSTALLATION GUIDE

OMNI 37XX INSTALLATION GUIDE 25CHAPTER 3SpecificationsThis chapter discusses power requirements, dimensions and other specifications of the Omni 37xx

SPECIFICATIONS26 OMNI 37XX INSTALLATION GUIDE

OMNI 37XX INSTALLATION GUIDE 27CHAPTER 4MaintenanceThe Omni 37xx has no user-maintainable parts. Cleaning theTerminalTo clean the terminal, use a clea

MAINTENANCESmart Card Reader28 OMNI 37XX INSTALLATION GUIDE

OMNI 37XX INSTALLATION GUIDE 29CHAPTER 5VeriFone Service and SupportFor Omni 37xx terminal problems, contact your local VeriFone representative or ser

OMNI 37XX INSTALLATION GUIDE 3CONTENTSPREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Audience. . . . . . . .

VERIFONE SERVICE AND SUPPORTAccessories and Documentation30 OMNI 37XX INSTALLATION GUIDE5 Describe the problem(s) and provide the shipping address whe

VERIFONE SERVICE AND SUPPORTAccessories and DocumentationOMNI 37XX INSTALLATION GUIDE 31Telephone LineCord00124-17 2.1-meter (7-foot) telephone line c

VERIFONE SERVICE AND SUPPORTAccessories and Documentation32 OMNI 37XX INSTALLATION GUIDE

OMNI 37XX INSTALLATION GUIDE 33CHAPTER 6Troubleshooting GuidelinesThe troubleshooting guidelines provided in the following section are included to ass

TROUBLESHOOTING GUIDELINESPrinter Does Not Print34 OMNI 37XX INSTALLATION GUIDE• Replace the telephone cable that connects the terminal with a cable y

TROUBLESHOOTING GUIDELINESKeypad Does Not RespondOMNI 37XX INSTALLATION GUIDE 35Keypad DoesNot RespondIf the keypad does not respond properly:• Check

TROUBLESHOOTING GUIDELINESTransactions Fail To Process36 OMNI 37XX INSTALLATION GUIDE

OMNI 37XX INSTALLATION GUIDE 37INDEXAaccessories 30cables for optional peripherals 30documentation 31download cables 30ordering 31paper roll spindle 3

INDEX38 OMNI 37XX INSTALLATION GUIDEtable of supported devices 18PINpadconnecting 18power packAC version 31connecting 20DC version 31ordering 31printe

Omni 37xxInstallation GuideVeriFone Part Number 22399, Revision BVERIXOPERATINGENVIRONMENTSOFTPAYE-PAYMENTAPPLICATIONVERIXDEVELOPMENTTOOLSDEVELOPERTOO

LIST OF FIGURES4 OMNI 37XX INSTALLATION GUIDECHAPTER 5VeriFone Serviceand SupportReturning a Terminal for Service . . . . . . . . . . . . . . . . . .

OMNI 37XX INSTALLATION GUIDE 5PREFACEThis guide is your primary source of information for setting up and installing the Omni 37xx family of terminals.

PREFACEConventions Used in This Guide6 OMNI 37XX INSTALLATION GUIDEScreenText - PREScreenText format is used while specifying onscreen text, such as t

OMNI 37XX INSTALLATION GUIDE 7CHAPTER 1Terminal OverviewThis chapter provides a brief description of VeriFone’s Omni 37xx family of terminals. The Omn

TERMINAL OVERVIEWOmni 37xx8 OMNI 37XX INSTALLATION GUIDEFeatures andBenefitsExceptional Ease Of Use• Bold design is sleek, stylish, and lightweight fo

OMNI 37XX INSTALLATION GUIDE 9CHAPTER 2Terminal SetupThis chapter describes terminal setup procedure. You will learn how to:• Select a location and pr