Verifone PAYWARE MOBILE 1.0004 Manuel d'utilisateur

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Page 1 - Version 1.0004

PAYware Mobile User Guide Version 1.0004

Page 2

6. Touch the Register iPhone button. Enter the User ID and Password you received from your PAYware Connect administrator. Touch the Continue button.

Page 3 - Table of Contents

4. You should now see a standard email screen that already contains your PAYware UDID. Fill out the To: address box with your intended recipient (s

Page 4 - Why PAYware Mobile

PAYware Mobile 1.0004 – User Guide 06/22/2010 Page 11 of 34 5. Touch the Back button to return to the Menu screen. Clear Account From iPhone

Page 5 - Getting Started

PAYware Mobile 1.0004 – User Guide 06/22/2010 Page 12 of 34 4. To disable Test Drive Mode, simply return to the Merchant Settings screen and

Page 6 - Launch PAYware Mobile

1. Starting from PAYware Mobile's main transaction screen, touch the Menu button. 2. You should now see the Menu screen. Scroll down to the Set

Page 7 - Setting Up PAYware Mobile

● Prompt for Email on Submit -- If this is enabled, PAYware Mobile will prompt you for an Email Address during transaction. A receipt will be emailed

Page 8 - Learn More

Firmware Updates ● Update/Restore Bootloader -- Touch this button to update the bootloader for your Secure Card Reader. If your bootloader requires u

Page 9 - Merchant Settings

PAYware Mobile 1.0004 – User Guide 06/22/2010 Page 16 of 34 ure nostics button if you have been advised to do so by a Support pt you for a sta

Page 10

Processing Transactions with PAYware Mobile Now that you have set up PAYware Mobile, you are ready to process transactions. Best Practice Note:

Page 11

Standard Transaction Processing 1. The first thing you'll need to do is select the type of transaction you would like to process. This can be

Page 12 - Clear Account From iPhone

PAYware Mobile 1.0004 – User Guide 06/22/2010 Page 1 of 34 Notice Copyright June 2010, VeriFone Systems, Inc. All rights reserved. VeriFone

Page 13 - Application Settings

PAYware Mobile 1.0004 – User Guide 06/22/2010 Page 19 of 34 customer's card number, transaction amount, and the authorization code you re

Page 14

Transaction Info Once PAYware Connect has processed your transaction, PAYware Mobile will display the results in the Transaction Info window.

Page 15 - Secure Card Reader Settings

• VSP – If you swiped the card through the PAYware Mobile reader, VeriShield Protect (VSP) is applicable and the card data is encrypted. Applicable T

Page 16 - Firmware Updates

909: Unknown Command Card VSP does not recognize Command Card – please contact PAYware Mobile Support Unable to process transaction 909: READER ENC

Page 17 - PAYware Mobile Help Files

PAYware Mobile Reports There are multiple reporting options available within PAYware Mobile application. PAYware Mobile 1.0004 – User Guide 0

Page 18

Additional Information Options Additional transaction information can be included with the transaction information sent to the gateway. The informati

Page 19

● Enter Amount (Tip) -- If you enter a tip amount (example: 2.00 for $2) into this field, it will be applied to the active transaction. You may use e

Page 20

PAYware Mobile 1.0004 – User Guide 06/22/2010 Page 26 of 34 5. Touch the Back button to return to the main transaction screen. Transaction S

Page 21 - Transaction Info

Transaction Search screen Transaction Search results 4. If you want to send the Search Results to an email address, touch

Page 22 - VSP Status/Responses:

4. Touch the OK button to return to the Menu screen. Transaction Log The Transaction Log is a local listing of all transactions (successful and un

Page 23

PAYware Mobile 1.0004 – User Guide 06/22/2010 Page 2 of 34 Table of Contents Notice...

Page 24 - PAYware Mobile Reports

4. To remove a transaction from the log, touch the Edit button. Next, touch the delete symbol next to the transaction(s) you wish to delete. Touch

Page 25

4. PAYware Mobile will present the Merchant Portal Menu screen. From this window, you can manage your PAYware Connect users or administer your a

Page 26 - Daily Summary Report

To create a New User, simply enter a User Name and a Full Name. Specify the Role that you want the user to have (Multi-tiered Roles can be create

Page 27 - Transaction Search

The Settlement Setup screen lets you specify whether you want your batch to be automatically settled at a specific time each date. You can use th

Page 28 - Last Transaction Search

PAYware Mobile 1.0004 – User Guide 06/22/2010 Page 33 of 34 Contact Information Telephone PAYware Mobile Sales: (866) 853-7600 PAYware Mobil

Page 29 - Transaction Log

PAYware Mobile 1.0004 – User Guide 06/22/2010 Page 3 of 34 Overview PAYware Mobile is VeriFone’s mobile payment solution that works with iPh

Page 30 - Merchant Portal

Getting Started Downloading PAYware Mobile App from App Store The App Store contains many credit card applications, but none like the PAYware Mobile

Page 31 - User Management

Launch PAYware Mobile Once the PAYware Mobile App has been installed on your iPhone, you may start the application by touching the “PAYware” icon on

Page 32 - Settlement

After PAYware Mobile displays its splash screen, you will be asked to create a Security PIN (prior to accessing the main transaction screen).

Page 33

Initial Setup Assistant PAYware Mobile includes a simple-to-use setup screen that helps merchants to learn more about the app before actually using

Page 34 - Contact Information

Test Drive PAYware Mobile's Test Drive Mode can be used to familiarize individual merchants with the use of PAYware Mobile and transaction proces

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