VeriFone Vx510 Guide de l'utilisateur télécharger pdf (Page 9)

TMS, Vx510 IP Read Me First Installation Guide, 0512 v2

8. Paper Roll

Loading the Paper Roll

The paper roll is stored in a ‘well’ at the top of the machine, above the screen. To load

paper, press the cover release button down (right hand side) and the lid will open. Drop

a new paper roll into the ‘well’ ensuring that the end of the roll is towards the front. Pull

the end of the roll up, so that the smooth, shiny side of the paper is facing the serrated

edge - with some protruding out of the top of the machine. Carefully close the lid, it will

lock into place.

Ordering more paper rolls

Your Vx510 terminal is supplied with 2 paper rolls. The terminal does not require a

cartridge or ink. We strongly advise that you place your order for additional paper rolls

well in advance.

For your convenience we have enclosed spare copies of the paper roll order form.

Please complete in block capitals and fax back to the number provided at the foot of

the form, or email your request to merchant.requests@sglobal.com

Please include your merchant number and the quantity of paper rolls you would like

to order.

You can also order your paper rolls online at www.transaxmerchantservices.co.uk in

the Merchant Zone.

Each box contains 20 high quality paper rolls and the price quoted includes delivery

(dispatched to you within 5 working days).

9. Useful Contacts

TRANSAX Merchant Services

Technical Helpdesk (for terminal queries) 0845 600 8055 (UK)

Client Services (for general enquiries) 0845 602 2444 (UK)

Irish customers: Client Services (all enquiries) 01 667 5152 (ROI)

Email:merchant.requests@sglobal.com

TRANSAX Cheque Warranty

Cheque Operator Service 0800 110 999 (UK)

Irish customers: Cheque Operator Service 1 800 409 409 (ROI)

Elavon

Manual Authorisations: 0845 850 0197 (UK) or 1 850 30 31 30 (ROI)

Merchant Services (transaction queries) 0845 850 0195 (UK) or 1 850 20 21 20 (ROI)

Paper Roll Section

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VeriFone Vx510 Guide de l'utilisateur Page 9